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FAQ

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General Information

Rotoy ApS established in Odense, Denmark in 2021
CVR: 42848166

Address: Seebladsgade 2, 5000 Odense, Denmark
Email: customerservice@rotoy.dk

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Orders & Delivery

Customers

Schools

Currently, we only ship in Denmark via PostNord.

If you haven’t received your packaged after the promised period of time, please contact us immediately at contactus@rotoy.dk

In Denmark, you can expect to receive your package in 2-3 business days.

You can use credit or debit cards. Our purchasing service is safely processed by Stripe.

You have the right to cancel the purchase if you cannot accept a possible longer delivery time. You will get your money back within a period of 14 days.

Yes, returns are available up to 14 days after purchase. For more detailed information write to contactus@rotoy.dk

Rotoy ApS Seebladsgade 2, 5000 Odense, Denmark

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